Privacy Policy — Strategy One
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Privacy Policy

Last updated: June 2026  ·  Strategy One Ltd, Company No. 14555379  ·  [email protected]

1. Who We Are

Strategy One Ltd ("we," "us," "our") is a private limited company registered in England & Wales (Company No. 14555379), with its registered address at 142 Mudford Road, Yeovil, Somerset, England, BA21 4AL. For data protection purposes, Strategy One Ltd is the data controller of your personal information. We handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

2. What We Collect

When you submit a form on our website or contact us directly, we may collect your name, email address, phone number, business name, monthly revenue information, enquiry details, consent preferences, and website usage data via cookies.

3. How We Use Your Information

  • To respond to your enquiry and schedule a strategy call
  • To deliver and manage our services if you become a client
  • To contact you by phone, SMS, WhatsApp, or email about your enquiry, calls, and appointments
  • To improve our website and services through analytics
  • To comply with legal and regulatory obligations

4. SMS & WhatsApp Consent (A2P)

By submitting our contact form and ticking the SMS/WhatsApp consent box, you expressly agree to receive text and WhatsApp messages from Strategy One Ltd relating to your enquiry, calls, and appointments.

Messages may include follow-up about your enquiry, appointment scheduling and reminders, and account or campaign updates.

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to any SMS or WhatsApp message at any time. You will receive a confirmation and no further messages will be sent via that channel.

For help: Reply HELP or email [email protected].

Consent to receive SMS and WhatsApp messages is not a condition of purchasing any service.

No mobile information, telephone number, or messaging consent will be sold, rented, or shared with any third parties or affiliates for their own marketing or promotional purposes. Information is shared only with the service providers that help us deliver the messages you have requested, strictly for that purpose and under confidentiality obligations.

5. Legal Basis (UK GDPR)

  • Consent — where you have actively opted in to receive messages
  • Legitimate Interests — to follow up on enquiries and operate our business
  • Contractual Necessity — to fulfil obligations where you are a client
  • Legal Obligation — to comply with applicable laws

6. Data Retention

  • Enquiry data: up to 24 months from last contact
  • Client data: duration of engagement plus up to 7 years for legal/financial records
  • Consent records: retained for 3 years after opt-out as proof of historical consent

7. Who We Share Data With

We do not sell your personal data. We share data only with trusted processors who help us operate: GoHighLevel (CRM and automation), Meta Platforms (advertising), Google Workspace (internal operations), and SMS/email delivery providers. All processors are contractually bound to handle your data lawfully.

8. Cookies

Our website uses essential cookies (required for functionality), analytics cookies (to understand site usage), and marketing cookies (to track ad performance including Meta Pixel). You can manage cookie preferences through your browser settings.

9. Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data; to object to processing; and to withdraw consent at any time. To exercise any right, email [email protected]. We will respond within 30 days. You may also complain to the ICO at ico.org.uk.

10. International Transfers

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards (including Standard Contractual Clauses) are in place in compliance with UK GDPR.

11. Security

We take reasonable technical and organisational measures to protect your data. No electronic transmission is 100% secure, but we take all practical steps to safeguard your information.

12. Changes

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of our services constitutes acceptance.

13. Contact

Strategy One Ltd
142 Mudford Road, Yeovil, Somerset, England, BA21 4AL
Email: [email protected]